Where do you ship to?
Delivery within Europe is free of charge. Delivery for the rest of the world varies depending on destination. All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on volume ordered.
Can I use a forwarding company (eg. Aramex)?
Unfortunately not. Forwarding companies will simply return your item to us. We ship to pretty much every country in the world so there should be no need to use a forwarding company :)
How can I return an order?
Simply email us at firstname.lastname@example.org & state the reasons why you want to return it and you will be sent an email with our delivery address on.
If you have any issues, please contact email@example.com and we will get back to you asap.
How can I get a refund?
If for any reason you are not happy with your products and would like to get in touch with our Customer Service Team, you can email us at firstname.lastname@example.org
Please note you will only be refunded on unopened or unused products.